The Scoring Weights
| Category | Weight | What we measure |
|---|---|---|
| Bonus value | 25% | Expected value after wagering, weighting, max bet and caps |
| Withdrawals | 25% | Pending time, arrival time, weekly and monthly limits, KYC speed |
| Licence and ownership | 15% | Verifiable licence, named company, complaint history |
| Ongoing value | 15% | Cashback, reloads, VIP rules and loyalty conversion |
| Games and payments | 10% | Studio line-up, live casino, sportsbook, UK-friendly methods |
| Support and terms | 10% | Chat response time, accuracy of answers, clarity of T&Cs |
Step 1: Registration and Licence
We sign up with real details from a UK address, then check the licence seal against the regulator's register and match the company to the terms. Any mismatch stops the review.
Step 2: Deposits
We make at least two deposits, usually one by card and one in crypto or an e-wallet, and note whether our bank blocked it, the fees charged and how long funds took to appear.
Step 3: Bonus Test
Where there's a welcome offer, we claim it and play it through on eligible games, tracking turnover and balance. We calculate expected value from the actual terms and flag clauses that could void winnings.
Step 4: Withdrawal Test
We request at least one withdrawal and time it from request to arrival. We note when verification was triggered, which documents were asked for and how quickly they were approved. We also ask the VIP or support team about higher limits before we've won anything.
Step 5: Support and Terms
We contact live chat at different times of day with specific questions about bonus rules and limits, then compare answers with the written terms.
Updates and Removals
Scores are reviewed monthly. A failed legitimate withdrawal, an unfair retroactive rule change or a licence problem removes a casino from our rankings immediately. The date of the latest update is shown on every review.
Independence
We earn affiliate commission from some casinos, but commercial terms don't affect scores. Casinos can't pay to change a rating or remove criticism.